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This Privacy Policy explains what information zar888 collects when you access your account, how we use it, and what choices you have. Availability depends on local law and is accessible where local law permits.
When you open an account with us, we collect the details you provide directly — your name, contact information, and the payment method you choose to link, whether that is Easypaisa, Raast, or a Debit Card. We also record session activity such as login times, device type, and the pages you navigate within your account. This helps us maintain account accuracy, process your wallet transactions correctly, and respond to support requests without asking you to repeat yourself. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors like Easypaisa or Raast is limited strictly to what is needed to complete your requested transaction. We retain account records for as long as your account remains active and for a period afterwards as required by applicable law in your jurisdiction. You may contact our support team at any point to ask what data we hold under your account. All data handling on this platform depends on local law and is applicable only where local regulations permit access to our service.
Understanding the boundary of this policy helps you know where your data sits and who is responsible for it. We cover what happens inside your zar888 account — not what third-party services do independently.
Any information you enter during account creation, login, or profile updates falls within this policy. We control how that data is stored, who can access it internally, and how long it is kept under your account record.
When you initiate a transaction through Easypaisa, Raast, or a linked Debit Card, we record the reference on our side. The payment processor — Easypaisa or Raast — operates under its own separate privacy terms outside our control.
Browsing behaviour within the platform — which sections you open, how long you stay on a page — is captured through cookies to personalise your account experience and improve navigation. You can manage cookie preferences through your browser settings.
Links or embedded services from outside providers are not governed by this policy. If you navigate away from our platform to an external site, that site's own privacy terms apply. We are not responsible for external data practices.
You have practical choices about the data connected to your account. At any point, you can ask us to confirm what personal information we hold and request a copy of your account record. If any detail — your contact number, linked payment method, or registered name — is incorrect, you can raise a correction request through our support channel and we will update it after verifying your identity through the steps shown in your account settings. You also have the right to ask us to stop processing your data for certain purposes where that is consistent with applicable law in your region. If your question relates specifically to how a transaction was recorded against your Easypaisa or Raast wallet, our support team can pull the reference log and walk you through what we see on our side. These rights apply where local law and eligible region requirements are met.
Request a summary of the personal data held against your account. Our support team will confirm what is on file and share it through a secure account message.
If your registered contact or payment details are outdated or wrong, submit a correction request. We verify through the steps shown in your account before making any change.
For anything not covered by the FAQ below, reach our support team directly. Bring your account reference number so we can locate your record quickly and give you a specific answer.
Where local law permits, you can ask us to restrict how we use your data or request deletion of records no longer needed for account operation. We respond to each request individually.
Three contact paths are available if you have a question about how your data is handled, want to review your records, or need to correct information on your account. Use the route that works best for your situation.
Open the chat icon inside your account dashboard to connect with our support team. This is the fastest route for account-specific data questions and correction requests.
Send your query to our support email address listed on the Contact page. Include your account reference number and a clear description of your data request for a faster response.
The Help Centre inside your account contains step-by-step guidance on reviewing your profile, updating payment details like Easypaisa or Raast, and submitting a formal data request.
Every account on this platform is protected through access controls that limit who inside our team can view your personal data. We apply encryption to account data in transit, which means the information moving between your device and our servers is not readable to outside parties. Cookies used on the platform are categorised — some are essential for your session to function; others are used only for improving your account experience and can be switched off through your browser settings. We do not retain your data beyond the period required for account operation and applicable legal obligations. If you request account closure, we follow the data retention schedule set out in applicable law rather than deleting records on an arbitrary timeline.
Data moving between your device and our platform is encrypted. This applies to login sessions, account updates, and payment references for methods including Easypaisa, Raast, and Debit Card.
We categorise cookies into essential and optional types. Essential cookies keep your session active; optional ones can be adjusted through your browser settings at any time without affecting your core account access.
Account records are kept for as long as your account is active and for a period set by applicable law after closure. We do not hold data longer than these requirements dictate.
Internal access to your personal account data is restricted to team members with a clear operational reason to view it. We do not share your data with advertisers or unrelated third parties.
These are the questions we receive most often about how this policy works in practice. If your question is not here, reach our support team through the routes listed above.
We collect the name, contact details, and payment information you enter during registration. If you link an Easypaisa or Raast wallet, we record that reference for transaction matching. Device and session data is also logged to maintain account security and accurate records.
Yes. Contact our support team through live chat or email with your account reference number and request a data summary. We will confirm what personal information is on file and share it through a secure account message after verifying your identity.
Submit a correction request through live chat or email. Include the specific detail that needs changing — for example, a registered phone number or linked Debit Card reference. We follow the verification steps shown in your account settings before updating any record.
We share data only where needed to process your requested transactions — for example, passing a payment reference to Easypaisa or Raast to complete a transfer. We do not sell your data to advertisers or unrelated external parties.
We follow a retention schedule set by applicable law in your jurisdiction. We do not delete records arbitrarily ahead of that schedule, nor do we hold data beyond it. Reach our support team if you want a specific answer about your account's retention period.
Where local law and your eligible region permit it, you can request that we restrict data processing for specific purposes. Contact support with your request. We review each one individually and respond with what is possible under applicable law.